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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jacqueline Navarrete

Jacqueline Navarrete

May 15, 2026

5  out of  5
rating by Jacqueline Navarrete
"This office is always friendly and quick to help. Although I do handle of my insurance questions over the phone, I feel like I am right there in the office with how genuinely they tend to my questions and concerns."
We responded:
"Thank you, Jacqueline! I'm happy to hear that our team makes you feel so welcome and well taken care of, even over the phone. We strive to provide attentive service to all our customers. If you ever need anything else, just let us know!"
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Elisabeth Guzman

May 15, 2026

5  out of  5
rating by Elisabeth Guzman
"I’ve been a loyal customer for 18 years and have my auto, home, and life insurance bundled together. I appreciate having a local office I can walk into whenever I need assistance."
We responded:
"Hey, Elisabeth! Thank you for your loyalty over the past 18 years and for trusting us with your home, disability, and car insurance needs. We truly appreciate being your local office and are happy to be here whenever you need assistance or have questions."
Profile photo of Paula Morgan

Paula Morgan

May 15, 2026

5  out of  5
rating by Paula Morgan
"Office staff is extremely helpful, highly recommend!"
We responded:
"Thank you, Paula! I'm happy to hear that our office staff was able to assist you so well. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Profile photo of Ian Carnahan

Ian Carnahan

May 15, 2026

5  out of  5
rating by Ian Carnahan
"Amazing staff and great customer service when I need any help"
We responded:
"Thank you, Ian! I'm happy to hear that our staff and customer service have made a positive impact. We’re always here to help whenever you need us. Thanks for choosing us!"
Profile photo of Marty Deetz

Marty Deetz

May 15, 2026

5  out of  5
rating by Marty Deetz
"Daniel is wonderful to work with! He was very professional and went above and beyond."
We responded:
"Thank you, Marty! I'm happy to hear that Daniel provided such excellent service. We appreciate your feedback and are glad to have you with us. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Mary Medina

Mary Medina

May 14, 2026

5  out of  5
rating by Mary Medina
"Trato muy profesional y cercano. Sin duda, alguna…… la mejor aseguranza para casas y carros que eeee tenido y los mejores precios….. Todos son muy amables…. Y te sientes en confianza con cualquiera que te atienda…….. llevo 10años Con ellos y no cambiaría nunca…….: Gracias a Elizabeth por siempre ayudar…..😉 muy amable y busca la mejor opción para tiiii siempre"
We responded:
"¡Gracias, Mary! Me alegra saber que has tenido una experiencia tan positiva con nosotros durante estos 10 años. Nos esforzamos por ofrecer un servicio profesional y cercano, y es un placer saber que te sientes en confianza con nuestro equipo. Elizabeth estará encantada de saber que aprecias su dedicación. ¡Estamos aquí para ayudarte siempre que lo necesites!"
Profile photo of Ramón González

Ramón González

May 14, 2026

5  out of  5
rating by Ramón González
"Muy bien serviaio"
We responded:
"¡Gracias, Ramón! Me alegra que estés satisfecho con nuestro servicio. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Spencer Litteral (JV Watt)

Spencer Litteral (JV Watt)

May 14, 2026

5  out of  5
rating by Spencer Litteral (JV Watt)
"Great company and great employees 👏 Daniel was awesome! Very helpful! Able to handle all of my questions accurately and professionally!"
We responded:
"Hey, Spencer! Thank you so much for the great review and for sharing your experience with our office. We’re happy to hear all of your questions were handled accurately and professionally, and we truly appreciate your support!"
Profile photo of Creative Class (Mom's & Teacher's)

Creative Class (Mom's & Teacher's)

May 14, 2026

5  out of  5
rating by Creative Class (Mom's & Teacher's)
"The service at the Rantoul offices is incomparable. It is the best office in all of Illinois. It is very well managed. I recommend getting all your insurance coverage through them. They offer various plans that are very affordable."
We responded:
"Hey! Thank you so much for your amazing review and for recommending our Rantoul office. We’re honored to help with your homeowners, vehicle, and commercial insurance needs, and we truly appreciate your kind words about our service and affordable coverage options!"
Profile photo of Yaire Martinez

Yaire Martinez

May 13, 2026

5  out of  5
rating by Yaire Martinez
"Lisa and Chad are great!!"
We responded:
"Thank you, Yaire! I'm happy to hear that you had a great experience with us."
Profile photo of carlos alvarez

carlos alvarez

May 13, 2026

5  out of  5
rating by carlos alvarez
"Very good service friendly and helpful staff and overall very good house and car insurance would recommend for sure"
We responded:
"Hey, Carlos! Thank you so much for the great review and for trusting us with your motorcycle, homeowners, and health insurance needs. We’re happy to hear you received friendly and helpful service and truly appreciate your recommendation!"
Profile photo of Jacob Deetz

Jacob Deetz

May 13, 2026

5  out of  5
rating by Jacob Deetz
"Got some great help from Daniel. Very knowledgeable."
We responded:
"Hi, Jacob! I'm glad that Daniel was able to provide you with knowledgeable assistance. We appreciate your feedback and are here if you need anything else. Thank you for your review! "
Profile photo of Emilio Carrera

Emilio Carrera

May 13, 2026

5  out of  5
rating by Emilio Carrera
"Great customer service"
We responded:
"Thank you, Emilio! I'm happy to know you appreciated our customer service. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Profile photo of Norma Mendoza

Norma Mendoza

May 13, 2026

5  out of  5
rating by Norma Mendoza
"Great place to get Insurance. Super knowledgeable and helpful."
We responded:
"Thank you, Norma! I'm happy to hear that you found our team knowledgeable and helpful. We’re committed to providing excellent service, and your feedback means a lot to us. Let us know if you need anything else!"
Profile photo of Dan Byrd

Dan Byrd

May 12, 2026

5  out of  5
rating by Dan Byrd
"Great customer focused team. Everyone is friendly and knowledgeable. I always feel taken care of at Chad Graham State Farm."
We responded:
"Thank you, Dan! I'm happy to hear that you feel well taken care of by our team. We strive to provide friendly and knowledgeable service to all our customers. If you ever need anything else, we're here to help!"
Profile photo of Mario Partida

Mario Partida

December 14, 2024

5  out of  5
rating by Mario Partida
"Highly recommend. Not only was I able to get great policies for my cars and home but was able to bundle with life insurance for me and my family. The staff goes over the coverages so we know what we are buying and what we are covered for. I’m a very satisfied customer!"
We responded:
"Thank you, Mario, for your wonderful feedback! I'm glad to know that you found our team to be a great fit for you and your family. It's fantastic that we could clearly explain the coverages to ensure you felt informed about your choices. We're here for any future questions or needs you might have. Your satisfaction is our priority!"
Profile photo of Perla Rodriguez

Perla Rodriguez

October 10, 2024

5  out of  5
rating by Perla Rodriguez
"Love having State Farm. Customer service is always the best. Ramiro and Elizabeth make everything easier for me. Recently got Life insurance with them and they made me feel very comfortable and welcomed in there."
Profile photo of Emily Robledo

Emily Robledo

October 10, 2024

5  out of  5
rating by Emily Robledo
"During my most recent visit the environment was very friendly and welcoming. In the past I havent had a great luck with my insurance, but when I switched to Chad Grahamn State Farm I received excellent service with the staff, especially from Ramiro, who made the switching process easy. Im so gald I switched over to State Farm."
Profile photo of Haley McCormick

Haley McCormick

October 10, 2024

5  out of  5
rating by Haley McCormick
"Ramiro has always been such a great help to me when it comes to insurance! Could not recommend working with him more!"
Profile photo of anabelle clark

anabelle clark

October 10, 2024

5  out of  5
rating by anabelle clark
"I had an amazing experience with Chad Graham’s State Farm Agency in Rantoul, IL! I recently got renters insurance through them, and the process was super smooth and easy. A special shoutout to Ramiro, who was absolutely fantastic. He was professional, patient, and made sure I understood everything. It’s clear he genuinely cares about his customers. Highly recommend this agency for anyone looking for reliable and friendly service!"
We responded:
"Anabelle, I'm glad you had such a positive experience with our agency! It's wonderful to know that Ramiro provided you with professional and patient service, ensuring you understood everything about your renters insurance. We genuinely care about our customers and are grateful for your recommendation. If you need any further assistance, feel free to reach out. - Chad Graham - State Farm Insurance Agent, Rantoul, IL"
Profile photo of Christopher Carrera

Christopher Carrera

October 10, 2024

5  out of  5
rating by Christopher Carrera
"An amazing office and team, Ramiro and Elisabeth helped me get my claim filed and taken care of, when I started having issues with repairs and my rental they stepped in and took care of everything quickly. Very good communication and great attitude towards their customers."
Profile photo of Kabooti

Kabooti

February 12, 2024

5  out of  5
rating by Kabooti
"Patricia was truly the most thorough and attentive agent I have communicated with. After receiving a confusing bill in the mail, she figured out my problems and solved them over multiple phone calls. Her attention to detail and her help was greatly appreciated!"
We responded:
"KB thanks so much for taking the time to give Patricia such a great review!!! We appreciate you giving her the time to work for you. "
Profile photo of richard livingston

richard livingston

December 8, 2023

5  out of  5
rating by richard livingston
"Good service and people.."
We responded:
"You two are so easy to work with!! Thanks so much for working with us for so long. Merry Christmas to you both!!!"
Profile photo of Andrea Robledo

Andrea Robledo

November 16, 2023

5  out of  5
rating by Andrea Robledo
"Such a good and friendly insurance agency. Ramiro helped me get affordable renter’s insurance and life insurance. Chad Graham State Farm made the process of getting insurance for the first time less intimidating. I was greeted and treated very well. Can’t see myself with any other agency."
We responded:
"Andrea thanks so much for the awesome 5-star review!!! We are so excited you trust us with your insurance and financial services. I will pass along the great feedback to Ramiro. "
Profile photo of Bacon king

Bacon king

October 25, 2023

5  out of  5
rating by Bacon king
"Been with this company for many years"
We responded:
"Thanks so much for the 5-star review and being with us for so long!!!"